|Feature / Requirement||Description|
|Multiuser||All connected users can send an receive messages at once.|
|Pure web frontend||You just need a modern browser: Firefox, Chrome, Safari, Internet Explorer 10 or upper.
|Multimedia||Send and receive text, image, audio, video, location.
Some file format restrictions apply. Check our FAQ section
|Bidirectional||Contacts can send and receive information from you, any time.|
|Interact fast||This is not email!. You send and receive everything in seconds.|
|Personalized channel||Whatsapp profile image, status info and nickname are fully configurable.|
|Use local mobile number||You can use a local mobile number from your country.
Restrictions apply if whatsapp does not opperate in your country.
|Transparent for contacts||They will know you are not in a smartphone anymore, only if you tell them.|
|All chats stored, recoverable||Don't worry about vacations or missing users. Another user can pick any open chat and continue, check the past history, etc.|
|Chats are handled as closeable tickets||Dislike whatsapp, here you can close a chat and assign a result code, for your business statistics. After that any new interaction with the same contact will open a new chat, until you close it, and so on.|
|Result codes fully configurable||Set it as your business need. Typical chat results are: closed satisfactory, not solved, customer does not respond, customer will contact again, etc.|
|Manage contacts||Search, view and update information of contacts. Added fields like name, last name, identification, email, etc.|
|No installation required||You just need a web browser and Internet connection.|
|Secure comunication||All communications are based in HTTP/SSL and WS/SSL secure protocols.|
|No time limit||This service is provide as 24 hours x 365 days per year, worldwide.|